We thank you and appreciate your purchase with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us unless specifically stated otherwise on our product pages or readers offer advertisements. We make every effort to service the order/s placed with us as per the specifications and timelines mentioned against each product. If due to any reason, unavoidable circumstances or beyond the limitations of the Potatoprank.com the order is not shipped by us, then the order shall be cancelled and refunded. In the event when the order/product is delivered or the order/product is refused by the receiver at the time of delivery, No refund shall be provided if the items are perishable items like vegetables, flowers, etc.
The order may be cancelled before shipment due to any of the following reasons:
- The specific product/model is out of Stock.
- The order could not be shipped within the specified timeline.
- On customers request
- The shipping address is not serviceable.
- Any other reason beyond the control of Potatoprank.
The orders may be cancelled post shipment and delivery due to any of the following reasons:
- Established defect in the product which the seller is not able to either replace or repair (In case the item / product is nonperishable).
- Correct product could not be delivered.
- Shipping address found to be untraceable, wrong, incomplete, locked and customer not available.
- Customer refused to take the delivery, refund would not be applicable incase of perishable products, like vegetables, flowers, etc.